Privacy Policy


The following document outlines the Privacy Policy for Uncut website.

Terms Correct as of Wed Sep 15 2021

Introduction


Choosing to shop with Unicut means you've placed a great deal of trust in us. In sharing your personal information we hope you in return benefit from a tailored and convenient shopping experience. With trust comes responsibility and we take this responsibility very seriously.

 

This Privacy Notice helps you to understand how we use your personal information and who we share it with.

 

We change the terms of this Privacy Notice from time to time and you should check it regularly. The last updated date is shown at the beginning of the document. If we make any material changes we will take steps to bring it to your attention.

 

Who We Are

 

We are the data “controller”, which means we are responsible for deciding how and why your personal information is used. We’re also responsible for making sure it is kept safe, secure and handled legally.

 

We operate to the highest standards when protecting your personal information and respecting your privacy. If you have any questions about your personal information, or how we use it, you can contact our Data Protection Team via email at  [email protected]

 

Your Rights

You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them.

 

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.

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We encourage you to get in touch if you have any concerns with how we collect or use your personal information

 

The Lawful Bases We Use To Process Data

We will only ever process your information if we have a lawful basis to do so. The lawful bases we rely on are;

 

 

The Information We Collect And How We Use It

We collect and use the information that you provide to us directly, for example when you register for an account; we also use cookies and other similar technologies to collect information from your devices when you interact with our advertising or use our website; we keep records when you speak to our customer service teams; use CCTV in our stores for market research purposes; and we take personal information from a number of third parties to help us manage your account and improve your shopping experience. For more detailed information you can read the below which outlines how we use your personal information

 

To process any orders that you place with us and to facilitate any returns (Contract)

 

To provide you with access to an account (Contract)

 

To provide customer service to you (Legitimate interest)

 

 

To personalise and improve your experience when you shop (Legitimate Interest)

To inform you about products and services that may interest you (Legitimate Interest)

 

To keep in touch with you (Legitimate Interest)

 

To develop and improve our products, range and services (Legitimate Interest)

 

To prevent and detect crime (Legitimate interest/Legal obligation)

 

To fulfil our legal obligations (Legal obligation)

 

 

How Long We Keep It For

We keep your personal information as long as you are a customer of ours and generally for seven years afterwards to comply with legal requirements. During that time we take steps to remove any personal data as soon as we no longer need it.

 

We consider you a customer

 

Third Parties We Share Data With And Receive Data From

We work with a number of trusted third parties to provide you high quality goods and services. Anybody we work with is subject to stringent security and data privacy assessments before we begin to do business with them and on an ongoing basis.

 

We always make efforts to anonymise data and only pass over personal information that is absolutely necessary for the purposes it is being processed. We always do so securely.

 

We have contracts in place with all suppliers that help us to ensure security and privacy of your personal information, these are reviewed and updated regularly and always in line with data protection laws.

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Third-Party Apps, Websites And Services

If you use any third-party apps, websites or services to access our services, your usage is subject to the relevant third party's terms and conditions, cookies policy, and privacy notice. For example, if you interact with us on social media, your use is subject to the terms and conditions and privacy notices of the relevant social media platform (Facebook, Twitter etc.). The same stands if you use third-party services, like Amazon's Alexa, as your use of the service is subject to their applicable terms and conditions. We may be required to share customer information relating to transactions and use of such third party services with that third party..

 

 

How You Can Get In Touch

Should you need to contact us please write to:

                                                                                                                         [email protected]